Terms and Conditions of Service
Service Agreement
These terms govern your use of Eluvianorist financial planning services and establish the framework for our professional relationship.
By using our services, you agree to be bound by these terms and conditions.
Key Definitions
The following terms have specific meanings throughout this agreement:
- Services: Financial planning consultations, analysis, and advisory services provided by Eluvianorist
- Client: Any individual or entity that engages our services or uses our website
- Agreement: These terms and conditions, along with any additional service agreements
- Personal Data: Any information relating to an identified or identifiable natural person
Acceptable Use of Services
Our services are designed for legitimate financial planning purposes and must be used responsibly.
Permitted Activities
- Seeking financial planning advice and consultation services
- Accessing educational content and resources we provide
- Communicating with our team about your financial planning needs
Prohibited Activities
The following activities are strictly prohibited when using our services:
- Providing false or misleading information during consultations
- Using our services for illegal or unauthorized purposes
- Attempting to access restricted areas of our systems
- Sharing confidential information without proper authorization
- Engaging in behavior that disrupts our services or operations
Your Responsibilities
As a client, you have specific responsibilities in our professional relationship.
Account Security
Maintain the confidentiality of any account credentials and notify us immediately of unauthorized access.
Information Accuracy
Provide complete and accurate information necessary for effective financial planning services.
Legal Compliance
Ensure your use of our services complies with all applicable laws and regulations.
Intellectual Property
All content, materials, and intellectual property on our website remain the exclusive property of Eluvianorist.
We grant you a limited, non-exclusive license to access and use our services for their intended purpose.
Payment and Billing
Our subscription service is billed monthly at £250 per month, including VAT. Payment terms include:
- Monthly subscription fee of £250 (VAT included) charged in advance
- Representative APR of 0% as no credit is extended
- Payment due within 7 days of invoice date
Limitation of Liability
Our liability is limited to the maximum extent permitted under UK law.
We are not liable for indirect, consequential, or punitive damages arising from our services.
Our total liability shall not exceed the amount paid for services in the 12 months preceding any claim.
Indemnification
You agree to indemnify Eluvianorist against claims arising from your breach of these terms or misuse of our services.
Service Termination
Either party may terminate this agreement under specific circumstances.
Termination by You
You may cancel your subscription at any time with 30 days' written notice.
Termination by Us
We may terminate services for breach of terms, non-payment, or other valid business reasons.
Dispute Resolution
For consumer disputes, we participate in alternative dispute resolution procedures.
Dispute Resolution Process
Disputes should first be addressed through direct communication with our management team.
Unresolved disputes may be submitted to mediation under UK arbitration procedures.
EU Online Dispute Resolution
EU residents can access the Online Dispute Resolution platform for consumer disputes.
Governing Law
These terms are governed by English law and subject to the jurisdiction of English courts.
Modifications to Terms
We may update these terms periodically to reflect changes in our services or legal requirements.
Significant changes will be communicated through email or website notification 30 days in advance.
Complete Agreement
These terms constitute the entire agreement between you and Eluvianorist regarding our services.
Severability
If any provision is found unenforceable, the remaining terms continue in full force and effect.
Terms-Related Questions
For questions about these terms, contact us at info@eluvianorist.com or +44 121 971 1417.
These terms are effective as of July 15, 2025
Version 2.1 - Last updated July 15, 2025