Privacy Policy and Data Protection

Our Privacy Commitment

At Eluvianorist, we are committed to protecting your privacy and handling your personal information with complete transparency and care.

This policy explains how we collect, use, and safeguard your personal data in accordance with UK and EU privacy laws.

Information We Collect

We collect information that you provide directly and data that helps us improve our services.

• Personal details including name, date of birth, and identification information
• Contact information such as email address, phone number, and postal address
• Website usage data, preferences, and interaction patterns
• Device information, IP address, and browser characteristics

How We Use Your Information

Your personal information helps us provide better services and maintain our professional relationship.

• Delivering financial planning consultations and personalized advice
• Sending important updates, responses, and service-related communications
• Analyzing usage patterns to enhance our website and service quality
• Meeting regulatory requirements and legal obligations

Legal Basis for Processing

We process your personal data based on several lawful grounds under GDPR.

Primary Legal Basis: We process your data on the basis of legitimate interest and explicit consent

How We Share Information

We limit data sharing to essential situations and trusted partners only.

• Trusted service providers who assist with website functionality and client communications
• Regulatory authorities and law enforcement when legally required
• Potential buyers or successors in the event of business restructuring

Protecting Your Information

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

You have comprehensive rights regarding your personal data under UK and EU privacy laws.

• Right to access and receive copies of your personal data
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal data
• Right to receive your data in a portable format
• Right to object to certain types of data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

For detailed information about our cookie usage, please review our Cookie Policy

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age.

Policy Updates

We may update this privacy policy periodically and will notify you of significant changes through our website or direct communication.

Privacy Questions and Requests

To exercise your privacy rights or ask questions about this policy, contact us at info@eluvianorist.com or +44 121 971 1417.